Shipping costs and times

Shipping & Global Delivery

Fast, discreet, and zero surprises at your doorstep.

We believe getting your order should be as simple as placing it. Whether you are in Europe, the US, or the UK, we’ve streamlined our pricing and logistics so that the price you see is the price you pay.

🇪🇺 European Union: VAT Included

For our customers within the EU, shopping is seamless.

• VAT Included: The price displayed on the product page already includes VAT.
• No Customs: As we ship from within the EU, there are no customs checks or additional import fees.
• Final Price: The amount you see in your cart is the total price delivered to your door.

🇺🇸 USA & 🇬🇧 United Kingdom: All-Inclusive Shipping

We handle the “boring stuff” (customs, duties, and taxes) for you.

• Taxes Included: The price on the product page includes import duties and taxes/VAT. You will see a clear breakdown of these taxes at checkout.
• Total Management: We handle all customs documentation and pay all import duties and clearance fees on your behalf.
• Zero Hidden Fees: You will never receive a bill from the courier or customs. We’ve already covered it.

Our Guarantee: For EU, US, and UK orders, you simply place your order and wait for the delivery. No paperwork, no extra payments, and no delays.

Logistics & Tracking

• Discreet Delivery: No external branding. Only you know what’s inside.
• Delivery Flexibility: For most regions, you can use the link in your FedEx or DHL notification to redirect your parcel to a nearby pickup point or locker (ServicePoint/Packstation).
• Order Processing: Check the specific product page for real-time availability and estimated delivery dates. Items on backorder will ship as soon as manufacturing is complete.

Questions about your delivery? Our support team is standing by to ensure your package arrives smoothly.

Regional Tax & Duty Information

USA & United Kingdom

We operate on a Delivered Duty Paid (DDP) basis. We manage and pay all import taxes and duties. There are no additional steps required from you to receive your package.

Australia

Orders below 1,000 AUD (approx. $650 USD) are typically exempt from import duties and taxes.

Canada

Orders may be subject to local taxes and duties upon arrival, depending on customs agency checks.

EU European Union

As we ship from within the EU, there are no customs checks or additional import fees. All prices include VAT.

Rest of World

For other countries, your order may be subject to import duties or local taxes. You can check your local “de minimis” values to see if your order falls under the tax-free threshold. Please note that customs offices reserve the right to inspect any parcel.

Shipping & Global Delivery

Fast, discreet, and zero surprises at your doorstep.

We believe getting your order should be as simple as placing it. Whether you are in Europe, the US, or the UK, we’ve streamlined our pricing and logistics so that the price you see is the price you pay.

🇪🇺 European Union: VAT Included

For our customers within the EU, shopping is seamless.

• VAT Included: The price displayed on the product page already includes VAT.
• No Customs: As we ship from within the EU, there are no customs checks or additional import fees.
• Final Price: The amount you see in your cart is the total price delivered to your door.

🇺🇸 USA & 🇬🇧 United Kingdom: All-Inclusive Shipping

We handle the “boring stuff” (customs, duties, and taxes) for you.

• Taxes Included: The price on the product page includes income taxes/VAT. You will see a clear breakdown of these taxes at checkout for your records.
• Total Management: We handle all customs documentation and pay all import duties and clearance fees on your behalf.
• Zero Hidden Fees: You will never receive a bill from the courier or customs. We’ve already covered it.

Our Guarantee: For EU, US, and UK orders, you simply place your order and wait for the delivery. No paperwork, no extra payments, and no delays.

Shipping Rates & Speed

All orders are packed safely in discreet boxes without company logos to ensure your privacy.

We ship worldwide via FedEx Priority. Once your parcel ships, you’ll receive a tracking link via email.

In Europe we use FedEx and DHL